This page lists the third-party sub-processors Emit Vision uses to provide the Service. A sub-processor is a vendor who processes personal data on our behalf (i.e., on behalf of our customers’ data). We will update this list before adding new sub-processors that process customer data.
Items marked TODO have not yet been selected for production. They are listed as placeholders so customers can track what categories of vendor will be used.
Infrastructure and storage
| Vendor | Purpose | Data categories | DPA status | Status | Owner |
|---|
| TODO — Cloud hosting provider | Server compute, networking | All data in transit / at rest | Pending vendor selection | Not yet selected | Operator |
| TODO — PostgreSQL host | Account, org, billing, audit metadata storage | Account data, audit logs | Pending vendor selection | Not yet selected | Operator |
| TODO — ClickHouse host | Telemetry event storage and querying | Customer telemetry payloads | Pending vendor selection | Not yet selected | Operator |
| TODO — Redis / queue host | Background job queue for event ingestion and alerts | Queued telemetry payloads (transient) | Pending vendor selection | Not yet selected | Operator |
Email delivery
| Vendor | Purpose | Data categories | DPA status | Status | Owner |
|---|
| Resend | Transactional email (password reset, invites) | Account email addresses, invite links | Resend DPA available at resend.com | Beta (optional — operator-configured) | Operator |
Analytics and monitoring
| Vendor | Purpose | Data categories | DPA status | Status | Owner |
|---|
| TODO — Error / uptime monitoring | Service reliability monitoring | Error logs, stack traces | Pending vendor selection | Not yet selected | Operator |
Support
| Vendor | Purpose | Data categories | DPA status | Status | Owner |
|---|
| TODO — Support tool | Customer support ticket handling | Account email, support message content | Pending vendor selection | Not yet selected | Operator |
Payments
| Vendor | Purpose | Data categories | DPA status | Status | Owner |
|---|
| TODO — Payment processor | Subscription billing | Billing contact data (no card data stored by us) | Pending vendor selection | Not yet live (beta: manual billing) | Operator |
Requesting notification of changes
To be notified when we add or change sub-processors, contact us at [email protected]. We will provide at least 10 business days’ notice before adding a new sub-processor that processes customer personal data.